Last Updated: December 21, 2025
At Sunaofe Furniture (referred to as "we", "our", or "the Company"), we deeply respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website (sunaofe.com) or use our services.
Table of Contents
1. Collecting Your Personal Data
We collect information to provide better services to all our users. The types of data include:
A. Information You Provide to Us
While using our Service, you may provide us with personally identifiable information, including:
- Contact Info: Email address, First name, Last name, Phone number.
- Shipping/Billing: Address, State, Province, ZIP/Postal code, City.
- Account Data: Username and password if you create an account.
- Communications: Customer support records and emails.
B. Information Collected Automatically
When you access the Service, we automatically collect usage data such as:
- Device IP address, browser type, and version.
- Pages visited, time spent on pages, and diagnostic data.
- Mobile device unique ID and operating system (if accessing via mobile).
2. How We Use Your Data
The Company may use Personal Data for the following purposes:
- Service Fulfillment: To process orders, manage shipments, and handle payments.
- Account Management: To manage your registration as a user.
- Communication: To contact you regarding updates, security alerts, or informative communications related to your order (e.g., shipping notifications).
- Marketing: To provide news, special offers, and general information about other goods similar to those you have purchased (unless you have opted out).
- Business Analysis: To analyze data usage trends and improve our website and products.
3. Sharing with Third Parties
We do not sell your personal data. We only share information with the following categories of third parties to facilitate our services:
Service Providers
- Payment Processors: We use Shopify Payments, PayPal, and Klarna to process payments securely. (Klarna Privacy Policy)
- Logistics: FedEx and local warehouse partners to deliver your furniture.
- Marketing: Email services (e.g., Mailchimp/Klaviyo) to send newsletters.
Analytics & Advertising Partners
We use trusted partners to analyze traffic and serve relevant ads. You can opt-out of these services:
- Google Analytics & Ads: Opt-out Browser Add-on
- Meta (Facebook/Instagram): Used for social login and advertising. Data Policy
- Microsoft (Bing) Ads: Privacy Statement
- Pinterest: Privacy Policy
4. Cookies and Tracking
We use Cookies to track the activity on Our Service and store certain information. You can instruct your browser to refuse all Cookies.
- Essential Cookies: Required for the website to function (e.g., keeping items in your cart).
- Functionality Cookies: Remember your login details or language preferences.
- Advertising Cookies: Track browsing habits to show relevant ads on third-party sites.
5. Data Retention & Security
Retention: We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with legal obligations (e.g., tax laws).
Security: We strive to use commercially acceptable means to protect your data (SSL encryption, secure servers), but no method of transmission over the Internet is 100% secure.
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data ("Right to be forgotten").
- Right to Restrict Processing: Limit how we use your data.
- Right to Withdraw Consent: You can withdraw consent at any time.
To exercise these rights, please contact us at service@sunaofe.com.
Under the California Consumer Privacy Act (CCPA), residents have the right to:
- Right to Know: Request disclosure of the categories and specific pieces of personal data collected.
- Right to Delete: Request deletion of personal data collected.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
- Do Not Sell My Info: Sunaofe does not sell personal data for monetary value. However, we use advertising cookies which may be considered a "sale" under CCPA definitions. You may opt-out via your browser settings or our cookie banner.
8. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent and are aware that your child has provided us with Personal Data, please contact us.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: service@sunaofe.com
- Address: 2 VENTURE DRIVE, #11-31, VISION EXCHANGE, SINGAPORE (608526)