We are committed to providing a secure and seamless checkout experience. All transactions on Sunaofe.com are processed securely and prices are listed in U.S. Dollars (USD).
Our website uses industry-standard 256-bit SSL encryption to protect your personal and financial information. We are Level 1 PCI DSS compliant.
Accepted Payment Methods
💳 Credit & Debit Cards
We accept all major cards including Visa, MasterCard, American Express, Discover, and Diners Club.
📱 Digital Wallets
Speed through checkout with Apple Pay, Google Pay, Meta Pay, and Shop Pay.
🅿️ PayPal
Pay securely with your PayPal balance or linked bank account. You will be redirected to PayPal to complete the transaction.
⏳ Buy Now, Pay Later
Split your purchase into interest-free installments via Shop Pay Installments, Klarna, or Affirm (subject to eligibility).
*For security reasons, we do not accept payments over the phone or via email.
Payment Timing & Processing
When am I charged?
To secure your inventory (especially for limited stock or Pre-order items), payment is captured in full at the time of checkout. This ensures your order is prioritized in our production or shipping queue immediately.
Pre-authorization Holds
In some cases, you may see a "pending" transaction on your statement. This is a pre-authorization hold to verify funds. If an order is canceled before processing, this hold will drop off automatically within 3-5 business days, depending on your bank.
Sales Tax
Sunaofe collects sales tax in accordance with US state laws. Tax is calculated at checkout based on your shipping address. If you are a tax-exempt organization, please contact us before placing your order.
Troubleshooting
If your payment is declined, please check the following:
- Ensure your billing address matches the address on file with your card issuer.
- Check that your daily spending limit has not been exceeded.
- If using a prepaid card, ensure it has been registered.
Contact Us
If you have any questions regarding payments or need a custom invoice for a B2B order, please contact our team: