Sunaofe is committed to providing a seamless, transparent, and highly secure checkout experience. All transactions are processed using industry-leading protocols, and prices are listed and processed in U.S. Dollars (USD).
Our platform utilizes industry-standard 256-bit SSL encryption to protect your personal and financial information. Sunaofe checkout is Level 1 PCI DSS compliant.
Accepted Payment Methods
Credit & Debit Cards
We accept all major global networks including Visa, MasterCard, American Express, Discover, and Diners Club.
Digital Wallets
Experience an accelerated checkout utilizing Apple Pay, Google Pay, Meta Pay, or Shop Pay.
PayPal
Complete your transaction securely using your PayPal balance or linked financial institution.
Financing & Installments
Split your purchase into manageable installments via Shop Pay Installments, Klarna, or Affirm (subject to approval).
Please note: For the protection of your financial data, Sunaofe does not accept payments via telephone or email under any circumstances.
Payment Timing & Processing
Transaction Capture
To secure your inventory allocation—particularly for highly demanded or bespoke items—payment is captured in full at the time of checkout. This guarantees your order is immediately prioritized within our production and fulfillment queues.
Pre-authorization Holds
You may temporarily notice a "pending" transaction on your banking statement. This is a standard pre-authorization hold to verify fund availability. If an order is canceled or declined prior to processing, this hold will automatically be released within 3–5 business days, depending on your financial institution's policies.
Sales Tax
Sunaofe is required to collect sales tax in accordance with applicable state and local laws. The exact tax amount is calculated automatically at checkout based on your delivery address. If you are purchasing on behalf of a tax-exempt organization, please contact our support team prior to placing your order.
Payment Troubleshooting
Should your transaction be declined during checkout, please verify the following:
- Your entered billing address precisely matches the address on file with your card issuer.
- Your daily spending limit or single-transaction limit has not been exceeded.
- If utilizing a prepaid card, ensure it has been properly registered online prior to use.
Contact & B2B Inquiries
If you require assistance regarding a payment, or if you need to request a custom invoice for a commercial B2B order, our dedicated team is available to assist you.
Email: service@sunaofe.com